Forum Discussion
denal92
4 months agoNeighbour
Winback Offer Mismatch
I recently signed up for the Telus Mobility winback offer. I received both the confirmation email and the service agreement. On the phone, the agent clearly stated multiple times that I was getting ...
El-Eric
Community Manager
4 months agoHey there - we cannot make changes to an account without verification performed first.
Please send our Mod Team a message TELUS_Support so we can do the verification and take a look. It sounds like everything is appropriately set up. Our plans include a $10 discount for bank pre-authorized payments