Forum Discussion
wifi calling not working?
Suddenly today wifi calling stopped working. I've done all the typical troubleshooting options. is there an outage occurring? When can I expect it to be back up? telus service is almost non-exist...
TELUS_Support
Official Support Team
Official Support TeamHi mattf1 we did not have a Wifi Calling outage recently. Is the issue resolved?
Hello dec 12 wifi calling not working on multiple devices. Some connected to Telus internet, some to Starlink. We NEED wifi calling!! What is going on
- TELUS_Support
Hi Hommy - we are aware of the Wi-Fi calling issue and the team is working to resolve it
I think you did though, or some sort of provisioning glitch happened, because it appeared to impact at least a few other people.
it is working now, hopefully stays up.Hey there,
Mine got back on by itself at 6h17AM Eastern today. Restarting the phone, router, turning wifi calling ON/OFF didn't work.
- TELUS_Support
Can you send us a private message? We don't have any indications of an outage but we can investigate the issue
Just did! Thank you, that's actually pretty good customer service.
It actually came back at 6h11 AM Eastern Time based on the SMS code that came it at that time (we have no tower here, so it only works with Wi-Fi calling, so the time is accurately)
