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Why Telus Needs to Rethink Its Policies
I purchased a brand new iPhone 16 Pro Max and signed a two year contract. Before handing me the sealed box, the sales associate informed me that it was store policy to open the box and check if the p...
We're sorry to hear about your experience. Our store policy aims to ensure that the devices are fully functional, but we certainly recognize how this situation impacted your excitement. Your feedback is valuable to us, and we will make sure to share it with the team.
TELUS_Support
Official Support Team
Official Support TeamWe're sorry to hear about your experience. Our store policy aims to ensure that the devices are fully functional, but we certainly recognize how this situation impacted your excitement. Your feedback is valuable to us, and we will make sure to share it with the team.
