Forum Discussion
Why is my sim card on hold?
I received a really good offer to move from Koodo to Telus so I placed an order for 4 sim cards to move with my family. I have received the sim cards however now I'm unable to switch everyone over be...
It didn't look like I could edit my post so I'm going to leave an update in this message.
I decided to try my luck with another agent, this time in online chat. I was able to speak with Dars who was able to help me. Unfortunately I was unable to complete a survey for him as I accidentally closed the chat but I'm going to namedrop him here as EXTREMELLY HELPFUL. If you ever go on chat for support I hope you come across Dars as well because he is understanding, helpful, and actually gets the job done! Very much appreciated.
