Forum Discussion
Taliesyn
3 years agoHelpful Neighbour
Why can't they swap plans on two numbers on the same account?
I have four phone numbers on my account. The fourth one got a great plan. But that person doesn't need the capabilities of that plan. But I cannot swap the plans between two numbers. They only of...
A-B
Community Manager
3 years agoSwapping lines on an account does have limitations, especially if one or more of them have a special or expired plan (as switches need to be into current in-market plans). It also depends on the contract details as well. Hopefully our Mobility team gave you all the options to consider!