Forum Discussion
Where's the option to add Apple Watch (cellular) to my existing mobile plan
Have a new Apple Watch (cellular) and cannot find the add on option anywhere, to add this cellular device to my existing cellular plan. So my phone and watch share my phone line. Supposedly a $15...
I was able to add my plan via Watch Cellular settings, but only the phone calling works reliable. SMS messaging does not appear to work - times out.
TELUS_Support
Official Support Team
Official Support TeamWe recommend the following steps:
Check SMS settings: Make sure your watch is correctly linked to your phone number for SMS. You may need to ensure that messaging settings on both devices are properly synced.
Reboot both devices: Sometimes a simple restart can resolve connectivity issues. Try restarting both your phone and the watch to reset the connection.
Ensure data is active: Make sure your mobile data is enabled on your watch, as SMS messages require a data connection.
Update software: Check for any available software updates on your watch and phone, as updates can often fix bugs related to messaging.
