Forum Discussion
cindy_t
2 years agoNeighbour
Where is my phone?
I did an online device trade in with Telus back in December 2023. According to Telus Device Trade-in instructions, I should get notified by SMS when they have received and assessed my device but I di...
A-B
Community Manager
2 years agoHave you spoken with our Mobility team about this?
Krisblythe
2 years agoNeighbour
Yes and they couldn't help sent me a link to email but I never got a response.
- A-B2 years ago
Community Manager
I'll send you a private message to discuss further.