Forum Discussion
Kiwifruit
3 years agoNeighbour
I cannot receive the verification code from WhatsApp to create an account. The error message says we couldn’t send an SMS to your number. I’ve tried turning off my phone, putting it on and off airpla...
- 3 years agoI had the same issue and tried everything that was already suggested in this forum with no success.
What worked for me was changing the network selection on my phone from automatic to manual. Then select the network (Telus) manually. I went back to whatsapp and repeated the verification process with no issues. I was able to receive the 6 digit whatsapp code.
Hopefully this is helpful.
xray
3 years agoHero
I assume you don't have any issues getting SMS messages in general and that other services that use 2 factor authentication can send codes by SMS to your number?
If that is the case then the issue is probably at the WhatsApp side. Have a look here to see if there is something you haven't already tried:
https://www.guidingtech.com/fix-whatsapp-not-sending-a-security-code
- Kiwifruit3 years agoNeighbour
Thanks