Forum Discussion

PurplePartisan's avatar
5 years ago
Solved

What are full Bring-it-Back re-payment terms if decision is made to keep a device after 24 months?

The smart device I currently have has served me well, but recently began acting up (uh-oh). The rules have changed enough since getting my last phone I'm trying to navigate the changes to avoid poten...
  • CJR's avatar
    5 years ago

    You’re correct that the Bring it Back amount would be in one lump sum which will be added to your bill once the contract is completed and the phone has not been returned.  There is a bit of a grace period however to still be able to return the device so chances are will not see the repayment amount show up until a bill cycle after your contract is completed.