Forum Discussion
darrylpierce
1 month agoNeighbour
Webstore - Issues trying to contact
Is anyone else having an issue with the Webstore? I placed an order and yesterday they emailed saying they tried to call me to verify the order and it is on hold currently. The number they called i...
- 1 month ago
Thank you! I did manage to get in touch eventually. The email still has not been replied to and I could not get through via the webstore phone number. I had to call the main line and they got me through eventually internally. Just waiting to see if the interaction worked as both my orders are now on hold. Not sure if they need more from me. I'll wait before I mark this solved.
darrylpierce
1 month agoNeighbour
Thank you! I did manage to get in touch eventually. The email still has not been replied to and I could not get through via the webstore phone number. I had to call the main line and they got me through eventually internally. Just waiting to see if the interaction worked as both my orders are now on hold. Not sure if they need more from me. I'll wait before I mark this solved.
- TELUS_Support1 month ago
Official Support Team
Please keep us updated!