Forum Discussion
Hopeless927
7 months agoNeighbour
Was told connection fee would be waived but it wasn't!
Hi, Recently signed up a second line over the phone, the rep promised to get the same deal I was on with my main line and that the connection fee would be waived. He stated that the new plan ...
TELUS_Support
Official Support Team
7 months agoUnderstandably a frustrating situation and our apologies Hopeless927. We want to ensure that you receive the plan you were promised and address any incorrect charges. We will send you a PM so we that we can look into this matter further for you.