Forum Discussion

Friendly Neighbour

10 months ago

Waiting for call back for over 24 hours

I’ve been waiting for over 24 hours for a call back. This has become the norm at Telus. What is the problem? Time to find a new provider perhaps?

Friendly Neighbour

9 months ago

I’ve been waiting 4 days for a call back,why such a long delay? This is urgent

Official Support Team

9 months ago

Hello. We sent you a private message a while ago to discuss further but didn't hear anything back. Have you received your callback yet?

David771
Friendly Neighbour
9 months ago
I don’t not see any private message anywhere, still have not received a call back , still waiting for a call back. When will I be getting the call back?
- TELUS_Support
  Official Support Team
  9 months ago
  The private message was sent to your Inbox on Feb 25. We can send another. Check your Inbox shortly, thanks.
David771
Friendly Neighbour
9 months ago
No have not received a call back still. I requested the call back on march 25.
David771
Friendly Neighbour
9 months ago
Ni I have not received a call back yet. I made the request on march 24. Still waiting