BurkeyNeighbour1 year agoWaiting 2 weeks now for new phone that was in stock when ordered This is starting to get ridiculous. New phone was ordered on Jan 4. Haven’t received any emails regarding update or status. Brutal!
Related ContentTrack Your TELUS Device Order Enter your order number in our Order Status tracker to see real-time updates from purchase to delivery. Order Status Meanings Order Processed Your order is being prepared for shipment. Processing...Wait time Just past the 45 minute mark of waiting to speak to someone. this is absolutely ridiculous. We get charges ridiculous amounts and to boot they suck an extra 1.5 % to use a credit card to pay. seri...SolvedCancel order I received a call from 780-925-8777, who told me they are from Telus, offering monthly discounts and phone regarding the Loyalty program. I have just realized that this could be a scam but have put...SolvedNew EPP line activation waiting time Hi! On November 28 around 19:30 (MT) I ordered two BYOD plans through EPP portal, both with $60 Unlimited CAN-US 100 5G+ plan (along with $5 PAP discount and 24 months $15 bill credit, so $45 each li...SolvedOrder ProcessingI ordered an iPhone 13 two weeks ago in the mobile store. It has still not shipped and no indication the order has moved past the initial stage. No update since December 4th in order status page. I’m ...Solved
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