Forum Discussion

Burkey's avatar
Burkey
Neighbour
11 months ago

Waiting 2 weeks now for new phone that was in stock when ordered

This is starting to get ridiculous. New phone was ordered on Jan 4. Haven’t received any emails regarding update or status. Brutal! 

2 Replies

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Definitely not the experience we want for our customers. We'll send you a private message to discuss further!

  •  Is there any change when you check your order status on the web site, processing shipped etc.