Forum Discussion
Voicemail notification not showing up on S25 Ultra
Hi,
I have this problem with last few generation of Samsung Galaxy devices. I tried it with 3 different Samsung devices over the last couple of years. My voicemail notification never shows up as a notification on my phone. I have to manually speed dial '1' to hear those voicemails.
Can someone help me figuring out this issue?
For context: I am on an unlimited plan with Advanced Voicemail included in my plan.
Thank you.
11 Replies
No solution yet for me.
Just seems ridiculous. It worked on this phone until they switched my monthly plan. I don't know how that would changed anything else
TELUS_SupportOfficial Support Team
That's definitely strange. You mentioned you are on a call with them now?
- TELUS_Support
You should be receiving notifications as expected. To help troubleshoot this, we recommend the following steps:
- Ensure Notifications Are Enabled: Go to Settings > Apps > Phone > Notifications and make sure voicemail notifications are turned on.
- Clear Phone App Cache: Settings > Apps > Phone > Storage > Clear Cache.
- Check Voicemail App Settings (if using Visual Voicemail): Open the Voicemail or Phone app and verify that push notifications are enabled and permissions are granted.
- Network Reset: Settings > General Management > Reset > Reset Network Settings — this will refresh mobile data and voicemail connections.
Tried all of this troubleshooting but still no luck.
- TELUS_Support
That's certainly odd, we'll send you a PM so that we can dig a bit more into this for you.
