Forum Discussion
Useless customer service
I placed an order on Nov 29 for 2 new iPhone 16 Pros. There has been no movement on the order and I got a call on last Saturday and they left a voicemail saying there were some details that they need...
This is currently happening to me! We have been on hold for nearly 2 hours. The number we were provided to phone is 1-866-488-2709. The first two times we tried to phone it range "busy" and disconnected. We do not have a mobility account, but have a home account and this is the account we ordered the phones under. Unsure what we are supposed to do but waiting on hold for 2+ hours is insane.
