Forum Discussion
URGENT Connectivity Issues in Montreal Rivière-des
I am writing here because i cannot hold of any technician from Telus. Please transmit this message to the decision maker. All the employees of our Ministry and the neighbors in the Factory workers we...
Hello
Thank you for writing to us and your reply means a lot. I think your answer is written by a robot because no one called our embassy.
Unfortunately all our neighborhood still experiencing interruption and variation of the signal coming from your towers: intermittant, sometimes very good and suddenly it is weak to the point of the call drops silent.
Please can you send your technician to check the broadcasting tower that supplies and covers the north of Rivière des Prairies in Quebec especially the zone from the 25A highway to the avenue Rodolphe Forget (the italian church). This section is in a low slope and the signal here is bad.
If you do fix this problem and notify us we will write a good review about your services.
Thank you for your care.
Public relations team
TELUS_SupportOfficial Support Team
Hi there, we sent you a private message in order to get more information. However our options here are limited when it comes to level 2 mobile support. It needs to be done over the phone since they'll ask you specific questions and 1-866-558-2273 is the number to call them.
