Forum Discussion
Upgrading a Phone on Existing Family Plan
Hello Telus Neighborhood, I had some questions concerning upgrading my phone on an existing family plan, as the title suggests. Below is a summary of my situation. I currently have a Galaxy S8 ...
Nighthawk
Community Power User
Community Power UserThe S8 should be using a nano-SIM card. You should only need to put that into the new phone and you should be up and running. I'm not sure if a specific newer SIM is needed for 5G though. You should also be able to transfer your data from the S8 to the new phone as part of the set up process.
If the plan is under the other person's account, and you're not authorized on it, Telus won't register a new SIM to the account in store or on the phone. If you don't have access to the actual mobility account, you wouldn't be able to even swap the SIM online if you bought a new card. As of July, you may want to price out your own account/plan, if the current plan holder is willing to release your phone number.
