Forum Discussion

Fhussain's avatar
Fhussain
Neighbour
1 year ago

Unexpected mobility bill for service never activated

Hi, wondering if there is anyone from telus management to resolve this reoccurring bill sent to me. Never activated the account but they need money for not using the service. 5 times called waste of...
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
1 year ago

We can definitely take a look in to this for you. Feel free to send us a private message and we can discuss further.

  • Fhussain's avatar
    Fhussain
    Neighbour
    1 year ago
    [mod edit - private info]
     
    Regards,
     
    Faisal Hussain
    Sent from Samsung device
     
    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team
      1 year ago

      We've edited that post as it contained private information. Please send us a private message so we can discuss further, thanks.

      • Fhussain's avatar
        Fhussain
        Neighbour
        1 year ago

        The step by step guide to send private message instructions are not clear. I don't see any icon on top right to send private message 

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