Forum Discussion

Fhussain's avatar
Fhussain
Neighbour
2 years ago

Unexpected mobility bill for service never activated

Hi, wondering if there is anyone from telus management to resolve this reoccurring bill sent to me. Never activated the account but they need money for not using the service.

5 times called waste of time only.

5 Replies

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    We can definitely take a look in to this for you. Feel free to send us a private message and we can discuss further.

    • Fhussain's avatar
      Fhussain
      Neighbour
      [mod edit - private info]
       
      Regards,
       
      Faisal Hussain
      Sent from Samsung device
       
      • TELUS_Support's avatar
        TELUS_Support
        Icon for Official Support Team rankOfficial Support Team

        We've edited that post as it contained private information. Please send us a private message so we can discuss further, thanks.