Forum Discussion

Neighbour

4 years ago

unauthorized charge

I wanted to dispute a $13.99 charge on Aug 29th that was unauthorized and not received by myself. Telus does not have an email address for billing disputes. After waiting for 45 minutes for a call ...

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Moderator

4 years ago

Zen1502, you can also connect with them over chat, if the virtual agent can't help you just type "agent" in the chat console and it should get you connected.

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