Forum Discussion
Unable to submit Support Requests
My Credits is off my bill for 2 months. Ending up I've paid 52.20$ each month for the past 2 months. I've called the customer service 866-558-2273 which always direct me to create a Support Reqest,...
I'm having the same issue. Was told a price and got charged another and now that I'm trying to resolve it, I'm getting ghosted. They told me to that I can't be compensated since it's not within 30 days when the agent intentionally lied that I would be compensated on the next bill. Now I'm told to create a support request and I'm getting an error message. No one is trying to resolve this issue and I feel like I'm getting scammed.
TELUS_SupportOfficial Support Team
Hi V115 we certainly want to resolve this issue. Please look for a message in your inbox from us
Hi, still waiting for further instructions. Have not received anything since Thursday.
