Forum Discussion
Transferring Carriers
Switched from Bell to Telus yesterday and see that iPhone shows SOS only and I locked my eSIM. Will that matter or should I contact Telus?
I apologize I locked the eSIM and wonder if that is an issue while transferring from Bell to Telus. When i try to call from my cellphone it tells me to enter PUK “YourSIM cannot be accessed. Please call your carrier to obtain you PUK code.
TELUS_Support
Official Support Team
Official Support TeamIf it's asking for a PUK code, send us a private message and we can provide that to you.
