Forum Discussion

Neighbour

2 days ago

The only way to get help from Telus is to complain publicly

I got an error trying to connect my son's apple watch to his phone celular plan which tech support "didn't even have on their list" (I got 14, they had up to 11?) and I have spent the last four days ...

TELUS_Support

Official Support Team

2 hours ago

Hi mBovaird! It sounds like there might be an issue with how the standalone smartwatch plan is provisioning on our backend, rather than anything you are doing wrong on the watch app itself. We can send you a PM right now to help you look into this and get it sorted out.

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Forum Discussion

The only way to get help from Telus is to complain publicly

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