Telus TV

Hello, 

I used to be able to watch live TV and on demand programs on my tablet and my phone, however for the last year or so, I get a Playback Error message - Your rental has expired or this program is not included in your subscription.  Please repurchase the rental or subscribe to the content by visiting telus.com/mytelus... but I have all my current subscriptions and TV package, this should be working.  Help