Forum Discussion
Telus Set Up Wrong Account for My Disabled Family Member
I found out yesterday when I tried calling my brother with disabilities that his phone was not in operation. I thought the top up for his prepaid phone had not been topped up for some reason. Look...
I am now on the phone with another team member that is overseas.
TELUS_Support
Official Support Team
Official Support TeamHello Tinak, we responded to your private message 2 days ago, we'll need you to reply in order for us to look into this and assist you. It's alright to comment on our Neighbourhood but you need to respond when we're offering you assistance. We need to follow the security process in order to access the account in question, thanks for your understanding.
