Forum Discussion
Muggy
12 months agoNeighbour
Telus rural smart hub
I have been trying for two days to find someone that can give me plan options for my current Telus Hub. I have been on hold for over 7 hours back and further being put through every department known...
NFtoBC
Community Power User
12 months agoUsually new customer plans are only available to new, not renewing customers, and requires buying the new device as well. Is there someone else in your home who can become the new customer?
This has been the situation as far back as I can remember (like when 3 year contracts were a thing).