Telus phone warranty through Asurion

Hello TrudyRD, our options are limited here since we don't handle the repair process with Asurion but we'll be more than happy to help. Keep in mind that the people over will try to help but they can't see your device so it's hard for them to give you an accurate estimation of the repair process. We'll send you a private message in order to gain access to your account, thanks!