Forum Discussion
Telus Mobility Scamming
Last year in March i called telus for my internet services issue and then the customer rep said they have good mobility plans, I told them its fine and they opened account and they said i will get S...
My Aunt died last spring and I cancelled her account immediately and made sure the last bill was paid. Telus failed to complete cancellation and when I called them to fix the issue I was told it was being addressed and I was asked to give Telus MY email address so now I’m getting emails from KMB to recover funds owing on an account that isn’t mine. After 6 plus hours on the phone with Telus I’ve been told the amount owing has been credited back and I still received another email saying the delinquent account has been “escalated”. I’m really not happy with the service from Telus right now.
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Community Manager
Community ManagerHey, I'll send you a private message to discuss further, thanks.
