Forum Discussion

Nate227's avatar
Nate227
Neighbour
2 years ago

Telus junk

Yo how f*****g long does my phone have to not work with full bars before they stop charging me 300 f*****g dollars

8 Replies

  • Can you provide some details about exactly what isn't working on your phone?

    As Syaoran pointed out, we have no idea if it's related to the service or just a problem with your phone.

    • Nate227's avatar
      Nate227
      Neighbour

      Everything works fine when I’m on wifi but if I’m not on wifi and have 4 bars I can’t even send a text been like that since I got it and anytime I try to get a hold of telus they don’t speak english

      • krossengerj's avatar
        krossengerj
        Organizer

        Mine is the same way but have a 5G phone and it always shows 3G beside the bars. Since 5G came in, my phone has been slower than ever.

  • Technically, you are paying for the service.  Whether or not your device seems to be working with the services doesn't matter because your number is what the service is based on whether you are using it or not.  

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hello! We're here to help. Please feel free to send us a private message and we'll be here.