Forum Discussion
SaltyApple3
2 months agoHelpful Neighbour
Telus Is Next To Impossible To Contact
I am cancelling my services. Do I need to contact Telus? The bot told me there is no other way except to call. If I can't get ahold of them, I will do a chargeback.
dap145
2 months agoNeighbour
I wish I could like this comment more. You try to cancel, they try to upsell, then don’t send what they promise.
TELUS_Support
Official Support Team
2 months agoHi there, we’re sorry to hear about your experience. That’s definitely not how we want things to go when you’re trying to make changes to your account. If you require assistance, send us a private message. We're happy to help.