Forum Discussion
Telus Is Next To Impossible To Contact
I am cancelling my services. Do I need to contact Telus? The bot told me there is no other way except to call. If I can't get ahold of them, I will do a chargeback.
3 Replies
TELUS_SupportOfficial Support Team
Hi there, we just wanted to let you know that we’ve seen your private message and have replied.
I wish I could like this comment more. You try to cancel, they try to upsell, then don’t send what they promise.
- TELUS_Support
Hi there, we’re sorry to hear about your experience. That’s definitely not how we want things to go when you’re trying to make changes to your account. If you require assistance, send us a private message. We're happy to help.
