Forum Discussion
Telus charged me $1000 after case closed by CCTS!
I had an overseas Telus agent upgrade 2 phones and plans that were still under contract without my knowledge or consent. After 7 months attempting to solve with Telus customer service I filed and clo...
What do you mean “if nothing was done wrong on their end”? Do you mean I caused the fraud? Implying that it was my fault a Telus agent committed fraud against me is very insulting.
TELUS_Support
Official Support Team
Official Support TeamPlease don't take out words as we are implying anything. What we mean is that if a mistake was made, we want to fix it.
Please check your private messages as you have one from us there
