Forum Discussion

Sophia11's avatar
Sophia11
Neighbour
20 days ago
Solved

TELUS Billing After Cancellation – No Access, Complaint Form Broken, No Live Support

I cancelled my TELUS mobility service months ago & transferred my number to another carrier. I have proof of the cancellation & number transfer. What should have been a simple billing correction has ...
  • TELUS_Support's avatar
    20 days ago

    Hey Sophia11 - That is definitely frustrating that it is happening on a cancelled account. We want to have a closer look at this with you. Look out for a message from us!