Forum Discussion

ovck's avatar
ovck
Neighbour
23 days ago

Telephone Sale not clear

I received a call from Telus in Edmonton offering more data for less than what I am paying. I had a very hard time understanding the man who spoke very quickly. From  what I heard, it sounded good, so I agreed to the offer. When I read the agreement, it was for a new number. When they called (again!)  i told him to cancel as I do not want another number. I would like to email someone with details to make sure it is cancelled. 

 

1 Reply

  • Yes the sales pitch on the phone. Good luck getting out of the deal. Suggest you PM/DM TELUS_Support​ ASAP

    Do not agree to purchase anything when they call you.

    Log into your online account and if there is an offer you want, order it there.