Forum Discussion
ompala
12 months agoNeighbour
Stream+ Premium unable to active the subscription
Hi, when i went to link my amazon, disney, netfix account to stream+ but it always shows this error. Sorry, your subscriptions list is not available at this time. Please try again or ...
mfett
11 months agoNeighbour
Pretty much the same issue here, although I WAS able to able to activate Netflix via an email directly from Netflix.
I kept trying to activate for a week with no luck, then I filled out the support form that the site directs you to.
It's been 5 business days and no reply.
I keep getting reminder emails to activate, and I keep trying them.
A day or two ago the Apple TV activation email DID actually work, so yay for that.
Disney Plus, Prime and Telus films still give me the same error as the original poster
"Sorry, your subscriptions list is not available at this time."
The Virtual Assistant won't connect me to a person.
TELUS_Support
Official Support Team
11 months agoHi mfett - we want to help with this situation. Please keep an eye out on your inbox for a message from us
- mfett11 months agoNeighbour
Hi, I got your email, but clicking the link gave me a verification error:
"We weren't able to verify your account but you're still in line for a response.
Please return to the social channel and wait for a Representative to respond."
It's been nearly a week, I'd really like to get this resolved as I've been paying for it for the last month...- mfett10 months agoNeighbour
Just to give an update, the issue has been resolved.
- TELUS_Support10 months ago
Official Support Team
Thanks for letting us know!
- TELUS_Support10 months ago
Official Support Team
Hi there, we will respond to your private message.