Forum Discussion
Stream+ Premium unable to active the subscription
Hi, when i went to link my amazon, disney, netfix account to stream+ but it always shows this error. Sorry, your subscriptions list is not available at this time. Please try again or ...
I had this trouble too. Check to see if your email contains a dot . as the Telus rep put a dot in the front part of my gmail (for example, say my email was [email protected], she put [email protected]) and said it does not matter, you can still receive emails. Well you can, but it did matter and I could not activate my subscriptions (except for Netflix) because that dot was there. Once I signed up using the dot, it worked. Maybe you had the same rep?
Good luck with tech help. I did speak to someone on the phone who said they would have the billing dept. call me (as I wanted a refund/credit since I could not sign up) and also she promised to call to check up on a specific date and time and guess what, no one called. Surprise. We live in an age where people don’t give a ……...you fill in the dots and good luck.
Good luck with tech help. I did speak to someone on the phone who said they would have the billing dept. call me (as I wanted a refund/credit since I could not sign up) and also she promised to call to check up on a specific date and time and guess what, no one called. Surprise. We live in an age where people don’t give a ……...you fill in the dots and good luck.
I checked the email address and it’s correct. I already have a Telus account for my cellphones. They attached the stream + to that account.
- Bummer. Sorry that did not help. I would try to get a refund since you pay for this up front and can’t sign up. Telus needs to fix this.
Yeah I’ve got the same problem just with Disney when I click to activate it on Telus web. It takes me to Disney then says.
There was a problem
activating your subscription.
To start streaming, try activating again. If the problem persists, contact your service provider.
