Forum Discussion
Stream+ Premium unable to active the subscription
Hi, when i went to link my amazon, disney, netfix account to stream+ but it always shows this error. Sorry, your subscriptions list is not available at this time. Please try again or ...
Pretty much the same issue here, although I WAS able to able to activate Netflix via an email directly from Netflix.
I kept trying to activate for a week with no luck, then I filled out the support form that the site directs you to.
It's been 5 business days and no reply.
I keep getting reminder emails to activate, and I keep trying them.
A day or two ago the Apple TV activation email DID actually work, so yay for that.
Disney Plus, Prime and Telus films still give me the same error as the original poster
"Sorry, your subscriptions list is not available at this time."
The Virtual Assistant won't connect me to a person.
I had this trouble too. Check to see if your email contains a dot . as the Telus rep put a dot in the front part of my gmail (for example, say my email was [email protected], she put [email protected]) and said it does not matter, you can still receive emails. Well you can, but it did matter and I could not activate my subscriptions (except for Netflix) because that dot was there. Once I signed up using the dot, it worked. Maybe you had the same rep?
Good luck with tech help. I did speak to someone on the phone who said they would have the billing dept. call me (as I wanted a refund/credit since I could not sign up) and also she promised to call to check up on a specific date and time and guess what, no one called. Surprise. We live in an age where people don’t give a ……...you fill in the dots and good luck.
Good luck with tech help. I did speak to someone on the phone who said they would have the billing dept. call me (as I wanted a refund/credit since I could not sign up) and also she promised to call to check up on a specific date and time and guess what, no one called. Surprise. We live in an age where people don’t give a ……...you fill in the dots and good luck.
I checked the email address and it’s correct. I already have a Telus account for my cellphones. They attached the stream + to that account.
- Bummer. Sorry that did not help. I would try to get a refund since you pay for this up front and can’t sign up. Telus needs to fix this.
Yeah I’ve got the same problem just with Disney when I click to activate it on Telus web. It takes me to Disney then says.
There was a problem
activating your subscription.
To start streaming, try activating again. If the problem persists, contact your service provider.
