Forum Discussion

Cwg23's avatar
Cwg23
Neighbour
2 years ago

Stream+ Activation Error

Trying to activate stream+ when i press on the link for Amazon Prime, Disney+, and Netflix it just states "Sorry, your subscriptions list is not available at this time. Please try again or check back...
customer service
Mobility
Vicente's avatar
Vicente
Neighbour
12 months ago

I'm having the same issue...I was able to switch my netflix account but not disney or prime.

 

TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
12 months ago

Vicente Any changes with this? Is it still stuck?

  • CW82's avatar
    CW82
    Neighbour
    11 months ago
    Hi thanks for reaching out. They were able to delete it. I tried to get the $1 promotion for 3 months Stream+ after that but it dissapeared. Must have expired that day.
  • Vicente's avatar
    Vicente
    Neighbour
    12 months ago
    Still can't activate the services, except for Netflix.
    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team
      12 months ago

      We'll send you a private message to collect some account info to see if we can get any more info - please keep an eye out for it 🙂

      • Denamu's avatar
        Denamu
        Neighbour
        12 months ago

        I'm having the activation issue. For over 2 weeks after clicking on the activation email I see a message 'payment in progress' but nothing happens. Nothing has been charged yet, but I can't access any of my services. I've opened a couple of tickets but haven't had a response.

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