Forum Discussion
Stream+ Activation Error
Trying to activate stream+ when i press on the link for Amazon Prime, Disney+, and Netflix it just states "Sorry, your subscriptions list is not available at this time. Please try again or check back...
Hi manishbrl,
I do not have a solution, but Telus solved it for me. But it was apparently not trivial for them. Not sure if every new case is a new challenge or whether there is a global fix....all the best!
Thank you McCool99,
I will for Telus support to reply on this.
TELUS_SupportOfficial Support Team
manishbrl Can you log into your account to ensure the service is properly linked:
I'm having the same issue, there is no "Services" tab in my mobility "Plans & Devices" page. I was able to activate beflix and Disney+ before I got the error and have yet to activate my Amazon Prime and Telus+ services as part of the bundle. What a mess. If you could message me and connect that would be great.
- TELUS_Support
Hi Siegs we saw your comment. How can we help?
I can not see Services Tab, it only shows me Plan, Device and Call Control tab. I tried changing all the subscriber under my account but it is not showing Services Tab for any subscriber.
On overview page, under Subscription it shows "Stream+ Premium - Active" but when I click on Manage Subscriptions it shows under your subscription "Sorry, your subscriptions list is not available at this time. Please try again or check back later."
Thanks for your prompt reply.
My issue is resolved. Telus support engineer called me and as I have many services from Telus, he unlinked my other accounts for Internet, TV etc. and leave only mobile account linked and after that I can see the Activation button under Stream+. After I activated Disney+ etc. he added this other accounts back to my account. I hope this may helps others.
Thanks
