Forum Discussion
Stream+ Activation Error
Trying to activate stream+ when i press on the link for Amazon Prime, Disney+, and Netflix it just states "Sorry, your subscriptions list is not available at this time. Please try again or check back...
No solution yet, but they have presumably identified the problem on the back end and are working on it. Can keep you posted.
Hello,
Unfortunately, no update....I still receive the same error. But I hope someone is still looking into this? Since I can "review receipts" and "update credit card info" (cannot delete!) - all associated with the Disney+ subscription....but the subscription under "Manage Subscriptions" cannot be loaded, and Disney+ itself does not know about me (yet)....(note that I did not sign up for Stream+, just for Disney+).
TELUS_SupportOfficial Support Team
If you'd like, we can always submit another callback request for you. Feel free to send us a private message and we can discuss further.
Hello,
I am a bit confused. Why another callback? I thought Telus is working on a solution. I have repeatedly explained the situation, in detail, via phone call, via chat, and via forum. It should be all documented. Can you please give me an update on the progress regarding solving this issue? Many thanks.
- TELUS_Support
We've reached out to the agent assigned to this issue to look into if there's an update, and he advised that it's a known issue and our team is working on a resolution as quickly as possible. Appreciate your patience!
