Forum Discussion
jackrabbit000
7 months agoLeader
SMS and MMS scam messages from email addresses
Is it not possible for Telus to block scam/phishing SMS and MMS messages that come from email addresses? On an Android phone there is now way to block them because it doesn't have a phone number ass...
TELUS_Support
Official Support Team
7 months agoWe understand how frustrating and concerning scam or phishing messages can be — especially when they come from email addresses, making them harder to block directly from your device. While we do have network-level filtering in place and work closely with industry partners to reduce unwanted messages, some spam messages can still get through, particularly those sent from email-to-text gateways. We recommend forwarding suspicious SMS or MMS messages to 7726 (SPAM). This helps us identify and block malicious senders more effectively.