Forum Discussion
AndyyyHHH
2 years agoNeighbour
Sim not working with a new phone in foreign country
Hi, I’ve been using iPhone 12 with the telus sim I have. I am currently in Korea for a month now and just got a new iPhone 15 pro. When I got to Korea I got a Korean pre paid Sim that just works for ...
AndyyyHHH
2 years agoNeighbour
is it just the activation of the sim restricted in other countries outside of Canada?
TELUS_Support
Official Support Team
2 years agoThat could be tricky, if you got a new iPhone that's not from us...so options may be limited. We'd also need to access your account to see your roaming options. If you'd like, feel free to send us a private message and we can discuss further.