Forum Discussion
Showing signal but cannot make or receive calls.
So we switched over from Virgin to Telus a few weeks ago and everything seemed fine. We brought over our LG G7 Thin Q's with us. Yesterday while walking the dogs i was separated from the wife (we have...
You can ask your previous provider to unlock your older phones, there is no charge for this. If you got the phones after Dec 1, 2017 they should be unlocked.
If your old phones have the same size sim as your new phones then testing the sim in the old phones should be simple.
Can you text each other, or other people.?
If you have had the phones for less than 15 days you can cancel the contract.
your problem could be related to this android issue
- Yes, i tried to give an update Sunday but i guess the post didn't take. When calling Virgin to unlock our old phones the representative confirmed the issue. I happened to stumble upon a reddit article yesterday when googling what phones I could upgrade to and tried disabling the Google app which worked. The update arrived soon after.
Thank you for your help.
- I'm sending and receiving texts from others yes. I didn't get new phones so their is no contact per se.
