Forum Discussion

hvoleti's avatar
hvoleti
Just Moved In
3 hours ago

Shoutout to Customer Rep

Hi! I recently migrated my plan from Koodo to Telus and had the pleasure of being assisted by a representative named Luis. He was incredibly helpful throughout the entire process and made it completely seamless.

Unfortunately, I accidentally ended the call before the survey came through, so I wasn't able to leave my feedback directly. I'd really appreciate it if someone from management could pass along a 5-star rating across all categories on my behalf.

Thank you, Luis!

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    We can for sure. To do so, we'll just need to quickly gather your account info to see the notes left by the agent. We'll send you a private message to discuss further!