Forum Discussion
Shipping label to return device takes days to receive??
Hello, I'm getting frustrated with Telus as a simple email apparently takes days to receive. I have an old phone that needs to be returned under their bring it back plan. I went to one of their p...
I also have an issue with obtaining my shipping label. When I check on the my telus app it shows as in progress since November 13th. I checked my spam mail and there was nothing sent
I only got the shipping label through assistance from this forum. On my telus app, it still says the order is processing since Oct 28.
TELUS_SupportOfficial Support Team
Hi there. if you require assistance, send us a private message. We are happy to help.
