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Helianthus's avatar
Helianthus
Friendly Neighbour
11 months ago
Solved

Setting up subscriptions to Prime, Disney, etc.

Hello, This is about my 10th time trying to get help with this subject. No one will help or answer, thus far. I started a new mobility subscription with the added on subscription plan with Prime, Di...
  • Helianthus's avatar
    11 months ago

    Seems. noone posted a solution but I did figure this out myself and thought it might help someone. When I signed up for these, the Telus rep put a dot (.) in my email address and said it would not matter but these subscriptions had that email with the dot, not my regular email address, but it did matter. When I instead logged in with the (.) included, it worked. Not a great experience but figured it out myself.