Forum Discussion
Service interruption, billing for unusable service, failure to provide support access
Device repeatedly (for over a year+) displays “Not registered on network” despite showing full signal bars. During these periods, I was unable to make or receive calls, send texts, or use mobile data...
Have provided technical details for over a year. Its the Telus network, not a phone or user issue. Telus continues to ignore, dismiss and deflect from this; thus why switching providers, reporting to the commission is all customers can do.
