Forum Discussion
johnluk3
19 days agoNeighbour
service at local Telus location
a telemarketer called me and offered a deal for my mobile phone and home internet. but when i need help in transfer photos from old phone to the new phone, a staff member in the Richmond store charge...
TELUS_Support
Official Support Team
18 days agoHi johnluk3 - it's possible they have this charge for the service - it would be best to check with the store to see if that's a standard fee
Nighthawk
Community Power User
18 days agoTo add to this. If someone were to take their phones anywhere to get photos etc. transferred, the business would charge them for it and likely charge more than just $15. I can only imagine what Geek Squad would charge for that service.