Forum Discussion
scam
is there a dept in Telus investigating the reliability of their telesale agent? I was so upset being scam by an agent called Raymond
Nighthawk
Community Power User
Community Power UserTelus would not call you to offer a deal like that. That's not how it works. There are scammers overseas that are pretending to be Telus. It sounds like you fell for one of them. You say Telus isn't doing anything for a victim like you. What are you expecting them to do?
The "deal" they offered you was too good to be true. There is no way a Samsung 23FE would be $5/mo on a two year contract. That's a $870 phone (over $1000 on Koodo). That would be just over $36 a month for a two year contract. It's entirely possible that the scammers likely had the phone mailed to themselves also.
You probably want to report it to the federal government's Canada Anti-Fraud Centre also. I would recommend following their recommendations on reporting the fraud and the additional steps like cancelling your credit card, reporting the fraud to the police, etc.. Once you have a police report number, contact Koodo and get them to cancel the account. If you gave the scammers passwords for anything, change those immediately also.
thanks for your reply.
The fact was both Telus and Kodoo said they had the official call record from that agent, who is/was really their sale marketing person working with Telus. Thats why I asked Kodoo and telus to start an investigation.
